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Delivery & Exchange policies

Delivery 

Delivery service in Saudi Arabia covers Riyadh, Eastern and Makkah,  Alqassim and Khamis Mushait region.

  • Orders deliver within 3 working days
  • Delivery fee for all regions is 29 Riyals
  • The expected delivery date is automatically extended in the event of force majeure and we are not responsible for delay, loss or damages until the force majeure expires.

Refund & Exchange policies

We always care about Delivering our products with high standards and we will use our best efforts to manage all your orders and inquiries.

  • No refund for products at all, due to the nature and sensitivity of our products.
  • The order cannot be canceled or modified after it has been completed
  • We will be replacing your order if our team has made any mistake of delivering a different product from the receipt or delivering a damaged product.
  • Complaints are received by mail or number 058 114 8969 within 24 hours of receiving the order.
  • For inquiries or comments, please contact us by phone number 058 114 8969 from Sunday to Thursday from 9:00 until 6:00 pm, or via e-mail: store@truffleers.sa

Faster, more fluid app experience

Utilizing your full screen without the web browser.

Tap the more menu icon and tap Add to home screen.

Enter a name for the shortcut and then Chrome will add it to your home screen.

FREE SHIPPING FOR ORDERS ABOVE 150 SAR

Cold shipping for all regions