Delivery & Exchange policies
Delivery
Delivery service in Saudi Arabia covers Riyadh, Eastern and Makkah, Alqassim and Khamis Mushait region.
- Orders deliver within 3 working days
- Delivery fee for all regions is 29 Riyals
- The expected delivery date is automatically extended in the event of force majeure and we are not responsible for delay, loss or damages until the force majeure expires.
Refund & Exchange policies
We always care about Delivering our products with high standards and we will use our best efforts to manage all your orders and inquiries.
- No refund for products at all, due to the nature and sensitivity of our products.
- The order cannot be canceled or modified after it has been completed
- We will be replacing your order if our team has made any mistake of delivering a different product from the receipt or delivering a damaged product.
- Complaints are received by mail or number 058 114 8969 within 24 hours of receiving the order.
- For inquiries or comments, please contact us by phone number 058 114 8969 from Sunday to Thursday from 9:00 until 6:00 pm, or via e-mail: store@truffleers.sa